Data Protection Personal Privacy Cookies Policy User Rights

2400 Privacy Policy — How Your Data Is Protected

Last updated: January 2026 | This policy applies to the collection and use of information from all users of the 2400 platform.

SSL Encryption Secure Data Storage Never Sold to Third Parties Identity Verification Security Mobile Data Security BDT Transactions Secured SSL Encryption Secure Data Storage Never Sold to Third Parties Identity Verification Security Mobile Data Security BDT Transactions Secured

What Information Is Collected

When you register and use the 2400 platform, we may collect the following information:

Account Information: Name, email address, mobile number, date of birth, and national ID or passport details provided for identity verification.
Payment Information: Details of BDT transactions made via bKash, Nagad, or bank account. Full card or bank details are not stored on our servers.
Device & Browser Information: IP address, device type, operating system, browser name and version, and screen resolution.
Usage Information: Pages visited, time spent, game or betting activity history, and preferences.
Cookies & Tracking Information: Session cookies, and persistent cookies to save your language preference and settings.

How We Use the Information We Collect

Account Management

Your information is used for registration, login verification, password recovery, and delivering a personalized experience.

Transaction Processing

Your data is used to process BDT deposits, withdrawals, and payments, and to prevent financial fraud.

Customer Support

Contact information is used to resolve issues, respond to account-related queries, and send necessary notifications.

Service Improvement

Usage statistics are used to review platform performance, plan new features, and improve the user experience.

Safety & Security

Data is analysed to detect and prevent unauthorised access, fraudulent activity, and money laundering.

Relevant Communications

Used to inform you of relevant offers and promotions. You always have the option to opt out.

Learn About Cookies & Tracking

2400 uses cookies to keep the platform running properly and to enhance your experience. Types of cookies used:

Essential Cookies: Essential for maintaining your login session and ensuring account security.
Preference Cookies: Used to remember your language preference, theme settings, and usage patterns.
Analytics Cookies: Statistics are collected to understand which pages are used most.

You can manage or disable cookies through your browser settings. Note that disabling certain essential cookies may limit the functionality of the platform.

A user in Dhaka securely making an account deposit on 2400 via mobile

2400 does not sell your personal data to third parties. However, limited data sharing may occur in specific circumstances:

Payment Providers

Information required to process bKash, Nagad, or bank transactions is shared with the relevant payment providers.

Legal Obligations

Information may be disclosed in compliance with lawful directives from Bangladesh law enforcement agencies or courts.

Game Providers

Minimal data may be shared with third-party game software providers solely for session management purposes.

Fraud Prevention

Data may be shared with security partners where necessary, but only under strict confidentiality agreements.

A user in Cox's Bazar adjusting privacy settings on the 2400 platform via mobile

Your Rights Over Your Data

As a user of the 2400 platform, you have the following rights:

Right to Access: You can request to know what personal information we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete information in your account.
Right to Erasure: In certain circumstances, you may request that your personal data be deleted. However, some information may be required to be retained for a specified period due to legal obligations.
Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
Right to Opt Out: You can opt out of marketing communications at any time.

To exercise these rights, email us at [email protected]. We will endeavour to respond within 30 business days.

Data Security, Retention & Policy Updates

2400 employs industry-standard technical and administrative measures to keep your data secure:

All data transfers are secured with SSL/TLS encryption.
Sensitive data is stored in the database in encrypted form.
Only authorized personnel can access data on a need-to-know basis.
Regular security reviews and vulnerability assessments are conducted.

Data Retention Period: Data for active accounts is retained for as long as the account remains open. After account closure, certain information may be kept for up to five years to meet legal obligations.

2400 may update this Privacy Policy from time to time. Any changes will be clearly communicated on the platform and the date at the top of the policy will be updated. Continued use of the service after changes are made constitutes acceptance of the revised policy.

To learn more, visit our Terms & Conditions and FAQ Section here.

Have questions about privacy?

For any questions about your data or this policy, contact us directly at [email protected]. Our Also in the FAQ section Answers to many common questions are available here.

FAQ Register